Contact Us

Contact Server Station Workwear & Supply

By phone: toll free: 877.848.WAIT (9248) (between 9 a.m. and 5 p.m. West Coast)

Fax: 858.457.7691

By email: info@sdserverstation.com

By standard mail:

Server Station Workwear & Supply

7660 Fay Ave., Ste. H-375

La Jolla, CA 92037

Shipping Information:

Standard shipping rates and terms will apply to each order. Please be advised that expedited shipping rates are more expensive than regular ground rates. An additional $3 handling fee may be added to orders of $50 or less. This charge is used to compensate any small fluctuations in ground shipping/delivery rates that may occur incidentally due to variable conditions (such as fuel surcharges etc...). Ground shipping rates are calculated in real time at checkout, during order placement.

Please Note: Expedited shipping rates will not be calculated or charged for until an order is actually packaged and ready for shipment. This policy is enforced to ensure that the customer is charged ONLY the exact expedited rate as it is as of the time his or her goods actually ship! No inflated "guesstimations" will be calculated by Server Station...we believe in charging ONLY for the service provided!

Most orders will ship out within 1 business day, however shoe orders may take upwards of 3 days of processing time before shipping out.

Most items are kept "In Stock", however in the event a back-order occurs for an item, the customer will be notified as soon as possible to see if a substitution may be made or if the customer would like to wait for the back-ordered item(s) to come back into stock...or they may cancel their order. Back-orders are rare, however sometimes there are inconsistencies in supply and demand...please know that we do everything in our power to keep them from happening! Again, they are quite rare!

Refund, Returns and Cancellation Policies:

Server Station operates under a Sales-Are-Final policy. We do honor exchanges for sizing etc... You may return any merchandise for store credit to be used toward future purchases from Server Station Workwear & Supply. Refunds will not be made. A customer MUST RETURN MERCHANDISE WITHIN 30 DAYS of the date to which they originally received their goods. Orders may be cancelled up until shipment. Once an order has shipped, it will be treated as a completed order...therefore merchandise may be returned for store credit at that time. Merchandise being returned for store credit will be subject to a $5 restocking fee.

To Return Merchandise:

Shoe Returns (Shoes only!)

Please fill out the return slip correspondence form(completely and thoroughly) from Server Station (please EMAIL us to request this form...we will reply with the form as an attachment to be printed out) and place it in with the shoes. Return the package to:

Server Station
7660 Fay Ave., Ste. H-375
ATTN: Returns
La Jolla, CA 92037



For Non-Shoe Apparel/Merchandise Returns

Email Server Station to obtain a Return Authorization (RA)and/or correspondence forms. At that time you will be given an RA# which should be clearly marked on the box you are returning or emailed a correspondence form to be printed and filled out in it's entirety. You will also be given the return shipping address for your package(s) at that time. Ship the merchandise you wish to return (in new condition with tags on and in original packaging when applicable) along with a copy of your sales receipt to the proper address given and mark it:

c/o Server Station
ATTN: Returns
RA#______
ADDRESS INFORMATION HERE

Please include your correspondence form in with the package; i.e. Size exchange information, product exchange information, request for store credit etc...

The customer is responsible for sending the merchandise for return back to Server Station...then Server Station will absorb regular ground shipping one time for the exchange back to the customer. Expedited shipping may be requested on exchanges, however the difference in rates will be the customer's responsibility. In the event that further exchanges are necessary, total shipping charges beyond the first exchange will become the customer's responsibility.