Contact Us - Restaurant Uniforms, Non Slip Shoes, Industry Food Supplies, Zipper Ties, Bistro Aprons, Uniform Vests, Uniforms Accessories

Contact Server Station Workwear & Supply

By phone: toll free: 877.848.WAIT (9248)
{Office Hours: 9 a.m. to 5 p.m. West Coast, Mon.-Fri.}

Fax: 858.876.1649

By email: info@sdserverstation.com

By standard mail:

Server Station Workwear & Supply

7660 Fay Ave., Ste. H-375

La Jolla, CA 92037

Shipping Information:

Ground shipping is offered for FREE on orders of $300 or more! (This does not pertain to shoe orders purchased through Skechers or any other affiliate advertiser - Skechers shipping and returns policies will apply to all Skechers shoe orders).

Orders involving freight, such as bulk quantity table crumber orders will not receive Free Shipping as standard ground shipping methods cannot be used on orders of that magnitude...Freight is a separate method and will be charged to the customer accordingly.

Standard shipping rates and terms will apply to all other orders. Please be advised that expedited shipping rates are more expensive than regular ground rates. Ground shipping rates are calculated in real time at checkout, during order placement.

Please Note: Expedited shipping rates will not be calculated or charged for until an order is actually packaged and ready for shipment. This policy is enforced to ensure that the customer is charged ONLY the exact expedited rate as it is as of the time his or her goods actually ship! No inflated "guesstimations" will be calculated by Server Station...we believe in charging ONLY for the service provided!

Most orders will ship out within 1 to 3 business days.

Most items are kept "In Stock", however in the event a back-order occurs for an item, the customer will be notified as soon as possible to see if a substitution may be made or if the customer would like to wait for the back-ordered item(s) to come back into stock...or they may cancel their order. Back-orders are rare, however sometimes there are inconsistencies in supply and demand...please know that we do everything in our power to keep them from happening!

Refund, Returns and Cancellation Policies:

Customers may exchange merchandise purchased from Server Station for a different size or for a different item within Server Station's inventory of equal or lesser value. You may return any merchandise for store credit to be used toward future purchases from Server Station Workwear & Supply. Sales with Server Station are final...Refunds will not be made. A customer MUST RETURN MERCHANDISE WITHIN 21 DAYS of the date to which they originally received their goods. Orders may be cancelled up until shipment. Once an order has shipped, it will be treated as a completed order...therefore merchandise may only be exchanged or returned for store credit at that time. Merchandise being returned for store credit will be subject to a $5 restocking fee. Store credit must be used within 60 days from the date the credit was issued.

To Return Merchandise:

Shoe Returns (Shoes only!)

Shoes purchased through Skechers must adhere to Skechers shipping, returns and exchange policies which can be found on the SKECHERS website.

All sales on Shoes for Crews clearance sale inventory are absolutely final. Returns and exchanges will not be made on these clearance items.

For Non-Shoe Apparel/Merchandise Returns

Email Server Station to obtain a Return Authorization (RA)and/or correspondence forms. At that time you will be given an RA# which should be clearly marked on the box you are returning or emailed a correspondence form to be printed and filled out in it's entirety. You will also be given the return shipping address for your package(s) at that time. Ship the merchandise you wish to return (in new condition with tags on and in original packaging when applicable) along with a copy of your sales receipt to the proper address given and mark it:

c/o Server Station
ATTN: Returns
RA#______
ADDRESS INFORMATION HERE

Please include your correspondence form in with the package; i.e. Size exchange information, product exchange information, request for store credit etc...

The customer is responsible for sending the merchandise for return back to Server Station...then Server Station will absorb regular ground shipping one time for the exchange back to the customer. Expedited shipping may be requested on exchanges, however the difference in rates will be the customer's responsibility. In the event that further exchanges are necessary, total shipping charges beyond the first exchange will become the customer's responsibility.